Privacy Policy

Effective Date: Feb 17, 2025

Raport LLC Privacy Policy

How This Policy Applies to You

This Privacy Policy explains how Raport LLC (“Raport,” “we,” “us,” or “our”) handles your personal information when you access our website (“Site”) and use our services (“Service”). Terms not defined in this Privacy Policy are defined in the Raport LLC Terms of Use, and this Privacy Policy is incorporated into those Terms of Use.

We collect information from you through our Site, email, text, and other electronic communications, as well as when you interact with third-party services linked to this Privacy Policy. This Policy does not apply to information collected offline or through third-party websites not controlled by Raport LLC.

By accessing our Site and using the Service, you agree to the terms of this Privacy Policy. If you do not agree with any of the terms outlined here, you should not access the Site or use the Service.

Your Privacy is Not for Sale

We do not sell your personal information. Raport LLC uses and discloses your personal information only as described in this Privacy Policy, including but not limited to:

  • Providing and improving the Service

  • Analyzing site usage and optimizing functionality

  • Managing customer support and internal administration

  • Sending administrative notices, health-related updates, and communications relevant to your use of the Service

  • Fulfilling requests for services or additional features

  • Conducting market research, troubleshooting issues, and preventing fraud or other illegal activities

  • Ensuring security and compliance with applicable laws and regulations

  • Sharing data with third-party service providers that support Raport LLC under strict privacy agreements

  • Processing transactions and enforcing contractual rights

  • Complying with court orders, legal obligations, and regulatory requirements

  • Merging, acquiring, or transferring assets in the event of business restructuring

  • Protecting the rights, safety, and integrity of Raport LLC, its users, and its systems

  • Other purposes disclosed at the time of data collection or with your explicit consent

We Limit the Collection and Use of Personal Information

Certain areas of Raport LLC’s Site and Service are accessible without registration. However, to access core features, registration may be required, which involves providing an email address, username, and password (“Registration Information”).

We collect personal information in the following ways:

  • Directly from you when you fill out forms on our Site, interact with our Service, or communicate with us.

  • Automatically when you navigate our Site, including data like IP address, browser type, and usage statistics.

  • Through third-party integrations when you connect your health records, EMR systems, or other healthcare platforms.

If we request additional personal information to provide enhanced services, you will always have the choice to decline.

Raport LLC may aggregate or anonymize personal data for research purposes and to improve the Service. Any shared aggregated data will never include personally identifiable information.

Access to your personal data is strictly controlled and limited to authorized personnel following security policies and confidentiality agreements.

Third-Party Service Providers

We may share your data with third-party vendors, contractors, or agents who assist us in operating our Service. These parties are contractually obligated to follow the same privacy and security standards.

We may also share your data in the following scenarios:

  • With your explicit consent

  • During a business transfer (e.g., merger, acquisition, or sale of assets)

  • To enforce legal agreements

  • To comply with law enforcement requests and legal processes

  • To protect our users, employees, or business interests

Payment Information

If you make a payment through our Site, you may be redirected to a third-party payment provider. These providers operate under their own privacy policies, which we encourage you to review.

Changes to Your Registration Information

You may update your personal information at any time through your account settings. If you need assistance, please contact us at info@raport.health.

Online Session Information & Tracking Technologies

We collect technical data such as browser type, device information, and pages visited to enhance user experience and improve our Service. This may include:

  • Cookies: Small files stored on your browser to save preferences and enhance usability. You can manage cookies in your browser settings, though some features may be affected.

  • Web Beacons & Tracking Pixels: Used to analyze user engagement and improve service efficiency.

  • Third-Party Analytics: We may use services like Google Analytics and Meta Pixel to track site usage. You can opt out via the respective providers' settings.

For more details, visit our Cookie Policy [insert link].

Third-Party Websites

Our Site may contain links to third-party websites. Raport LLC is not responsible for how these sites handle your data. We encourage you to review their privacy policies before providing any personal information.

Data Retention & Deletion

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy. If you wish to delete your data, you may request removal by contacting us at info@raport.health Unless required by law, we will permanently delete your personal information from our primary systems.

Email Communications & Opt-Out

You may receive service-related emails from us. You can opt out of promotional emails by following the unsubscribe instructions in our communications. Note that opting out will not affect essential service notifications.

Data Security Measures

We take data security seriously and implement measures such as:

  • Encryption of sensitive data during transmission

  • Secure access controls for stored information

  • Regular security audits to maintain compliance

  • Restricted employee access to personal data

  • Industry-standard firewalls and authentication

While we strive to protect your data, no security system is 100% foolproof. You transmit data at your own risk.

Children Under the Age of 18

Our Site and Services are not intended for children under 18 without parental consent. If we learn that we have collected data from a minor without consent, we will take steps to delete it. Parents may review and request the deletion of their child’s data by contacting us at info@raport.health

California Resident Privacy Rights

California residents may request information regarding how their data is shared under the California Consumer Privacy Act (CCPA). To submit a request, email us at info@raport.health with the subject line “California Privacy Rights.”

Policy Updates & Notification

We update this Privacy Policy periodically. Changes take effect immediately upon posting. The latest revision date appears at the top of this page. Your continued use of the Site and Services constitutes agreement with the updated terms.

If you disagree with any updates, you should stop using our Service and contact us to manage your data.

Contact Us

For privacy-related inquiries, please reach out to:

11. Contact Information

If you have any questions about these Terms and Conditions, please contact:

Raport LLC
200 Valleywood RD Suite B100

Spring, Texas 77380

Phone: (888) 819 8029
Fax:  (713) 731-5707

info@raport.health