Terms and Conditions
Raport LLC – Terms and Conditions of Use
Effective Date: Feb 17, 2025
1. Acceptance of Terms
By using this website and service (“Service”), you acknowledge and agree to these Terms and Conditions (“Terms”). By accessing the platform, you also consent to the electronic release of your medical information, including lab results and other health data, and you grant Raport LLC (“Raport,” “we,” “us,” or “our”) permission to collect, maintain, and provide you with access to your protected health information (“PHI”).
If you do not agree to these Terms, you should not use this Service. These Terms may be updated periodically, and continued use of the Service after updates constitutes your acceptance of the revised Terms.
2. Your Medical Record
Raport LLC provides a platform to store, manage, and access your medical information. This includes but is not limited to:
Your medical history, current conditions, and treatment plans
Results from labs, procedures, and therapies as collected from your providers
We adhere to all state and federal regulations, including HIPAA, governing the security and confidentiality of medical records. However, not all of your permanent medical record may be available through this platform.
By using this Service, you acknowledge that certain medical records may contain sensitive health information, including but not limited to:
Sexually transmitted infections (STIs) and other communicable diseases
Substance use treatment records
HIV/AIDS status
Mental health and psychiatric care information
⚠ For medical emergencies, dial 911 immediately. This platform is not a substitute for urgent or emergency care.
3. Your Responsibilities
By using Raport LLC’s Service, you agree to:
Use the Service responsibly and not engage in unauthorized access, hacking, or data mining.
Maintain the confidentiality of your login credentials and not share access with others.
Not use the Service for offensive, defamatory, discriminatory, or harassing communications.
Print and store sensitive information securely to prevent unauthorized access.
Acknowledge that providers are not obligated to use this platform and that the Service is intended to enhance—not replace—provider-patient communication.
4. Site Access and License
You are granted a limited, non-transferable, and revocable license to access and use this Service for personal, non-commercial purposes in accordance with these Terms. This license does not include:
Reproducing, selling, or reselling any aspect of this Service.
Extracting, mining, or collecting user data, including health information.
Using the platform for unauthorized commercial purposes or creating derivative works.
We reserve the right to introduce service fees in the future. You will be notified of any changes and given the opportunity to opt in before any fees are applied.
5. Security and Data Protection
Raport LLC implements industry-standard security measures to safeguard your data. However, no system is completely secure, and you acknowledge that:
Information is transmitted over the internet, a medium beyond our direct control.
You assume the risk of unauthorized disclosure, intrusion, or data breaches.
You are responsible for securing your password and login credentials.
If you believe your account security has been compromised, you should change your password immediately and contact us at info@raport.ai.
Once received by Raport LLC, your medical information is treated with the same confidentiality and security as other medical records under HIPAA regulations.
6. Third-Party Websites and Links
Our website may contain links to third-party websites for informational purposes. Raport LLC:
Does not control or endorse the content, policies, or practices of third-party sites.
Is not responsible for any damages or security risks associated with third-party websites.
Encourages you to review the terms and privacy policies of any external site before sharing your information.
Your use of third-party websites is at your own risk.
7. No Warranties
This Service and all content provided herein are offered “as is” and “as available” without warranties of any kind. Raport LLC does not guarantee that:
The Service will be uninterrupted, error-free, or completely secure.
Information provided is always up-to-date, accurate, or comprehensive.
The platform will function on all devices and browsers.
To the fullest extent permissible by law, Raport LLC disclaims all express and implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
Raport LLC is not liable for:
Any direct, indirect, incidental, or consequential damages resulting from the use of this Service.
Errors, delays, security breaches, or system failures.
Medical decisions made based on the information available through this platform.
Some of the content on this platform may be provided by third parties. Raport LLC is not responsible for third-party information and disclaims all liability for its accuracy, completeness, or usefulness.
If you experience issues with a third-party service, you should contact that provider directly.
9. Termination of Access
We reserve the right to:
Suspend or terminate your account at any time if you violate these Terms.
Modify or discontinue this Service, with or without notice.
Restrict access to certain features based on eligibility or compliance.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of Texas, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved through binding arbitration in Texas, except where prohibited by law.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact:
Raport LLC
200 Valleywood RD Suite B100
Spring, Texas 77380
Phone: (888) 819 8029
Fax: (713) 731-5707
info@raport.health